Reviews & Suggestions

11 VoIP Phone Service Providers for Small and Medium-Sized Businesses (Compared & Reviewed)

Is it important for your WordPress website to have the finest business phone service possible? There’s no need to look any further.

An online phone system is integrated into the websites of many small companies in order to interact with their consumers on a more rapid basis. It is intended to be used in conjunction with other services such as live chat, email assistance, and other solutions presently available on the market.

You may begin engaging with your clients as soon as you sign up for a phone service designed just for small companies.

Some of the finest business phone lines are included in this list; costs range from free to $30 a month, depending on the service provider.

The following are 11 VoIP phone service providers for small and medium-sized businesses: (Compared & Reviewed)

  • In terms of business phone service, Nextiva is the finest and most user-friendly option available.
  • For businesses, RingCentral is the finest all-in-one phone service provider currently accessible.
  • Ooma — Ooma is a telephone service that operates over the Internet.
  • Telefonica – Telefonica offers the lowest VoIP phone service currently available.
  • Grasshopper – Grasshopper is the finest virtual phone service that is currently available on the market.
  • This is the most efficient hosted business phone solution available today: 808.
  • Vonage – Vonage is the world’s most technologically sophisticated phone service provider.
  • Microsoft Teams is the world’s most extensively used online phone service, with over a billion users worldwide.
  • In addition to its free business phone service GoogleVoice, the search engine giant now offers a paid business phone service.
  • Voiceshot – The Voiceshot auto attendant phone system is the most effective solution available today.
  • CallHippo is a freemium virtual phone service that allows you to make and receive calls. The best of the group is CallHippo. It is the most affordable.

One of the most popular business phone services is Nextiva, which is the finest and most user-friendly of the bunch.

1. Nextiva 

Nextiva is one of the most well-known business phone and call forwarding services available on the market today, particularly among small companies. It is easy to use and offers a multitude of helpful functions. It is free to use. Given that it is a reasonably priced solution, small company websites will have no difficulty taking use of its capabilities. A web-based control panel enables you to manage all of your phone calls, voicemails, and faxes from one location.

In addition to free domestic calls, Nextiva provides call routing, voicemail-to-email conversion, and other services via its Voice over IP service. Despite the fact that their voice over internet protocol service is cutting edge, it is also user-friendly and easy to use. Nextiva will, however, give you a registered toll-free number, which means that your consumers will be able to contact you for free. This is the most important benefit of using Nextiva. The company also offers other services such as live chat, call analytics, customer relationship management (CRM), and more.

Price: Starting at $19.95 / month with no setup costs and no commitment required, plus tax. Check out our Nextiva coupon to ensure that you receive the greatest possible price!

2. RingCentral is the most complete supplier of business phone services available.

RingCentral, a business phone service provider, provides a hassle-free business phone service that can be utilised by small to big size companies with a high degree of simplicity. Call waiting, call transfers, a multi-line phone system, call forwarding, conference calls, video conferencing and other capabilities are all included with RingCentral. Other major corporate phone providers charge additional fees for these functions.

This programme makes it easy to share screens, make free calls using their toll-free number, and integrate with third-party services like Microsoft, Gusto, and Dropbox, among others. When it comes to establishing company phone lines and monitoring calls from users, RingCentral offers a simple interface.

Price: A 12-month membership starts at $19.99 per month, with a minimum purchase of $19.99. Other bespoke options are available from RingCentral to suit your particular needs. Contact us for more information. Visit our RingCentral coupon page to get the latest up-to-date offers and savings available.

3. Internet Phone Service Provider (Ooma) 3. (also known as VoIP).

In terms of internet phone services and communication solutions, Ooma is one of the finest options available, and it can be customised to suit the specific requirements of any business. Among the many functions it offers are those that are critical for any company owner searching for a phone system.

Examples of distinguishing features include the following:

  • Both desktop and mobile phone apps are available, allowing you to effortlessly access and utilise your phone system from your computer or mobile device.
  • Video conferencing: Ooma meetings enable you to hold video meetings in a smooth manner while also allowing for easy screen sharing to take place.
  • Custom welcomes and call routing are possible via the use of a virtual receptionist, which may be set to play at the start of every call.

The price is as follows: $19.95 / month / user (plus applicable taxes). A free toll-free number for your business is also available to you as an added bonus.

4. Telephone service provider Phone.com is the cheapest VoIP phone service provider accessible.

According to independent evaluations, Phone.com is the finest business phone service for small companies in the United States. The service also offers capabilities such as call routing service, call forwarding, faxing, caller identification, multi-line (conference) calling, and other functions. Phone.com provides both a mobile application and a web-based control panel for handling calls while on the go.

They offer a low-cost business phone line for several European nations, as well as Canada, enabling their clients to extend their activities into those regions. In addition to Zoho and Salesforce, Phone.com connects with a broad variety of customer relationship management (CRM) applications.

Price: There are two price choices available: pay-per-minute plans and plans that allow for unlimited use. Alternatively, you may pay monthly at the cost of $10.39 per user if you pay on an annual basis.

5. GrassHopper: The Most Reliable Virtual Telephone Service on the Internet

For small companies, GrassHopper is the most cost-effective and feature-rich virtual phone system currently on the market. Each and every typical VOIP service function, such as call forwarding, voicemail, and caller ID, is also included at no additional cost. Making calls utilising a normal phone number while staying anonymous is made possible via this service. For making conference calls with them, it is able to utilise their extensions, which is especially helpful when holding inbound team meetings.

The portal, which can be accessed through the web and mobile apps, is straightforward to navigate and use. In addition, toll-free lines are provided for the United States, the United Kingdom, and Canada. A range of phone numbers, including toll-free numbers and vanity numbers, are available through GrassHopper, which may be used to make calls from any computer or mobile device.

Price: Starting at $26 per month for a 12-month commitment, with discounts available (1 number and up to 3 extensions)

6. The most dependable hosted business phone service is 8×8.

In today’s market, 8×8 is a popular business phone service that is offered to customers. Beginning website owners who are just starting started with the installation of an internet business phone system to their websites will find this a fantastic option to explore more. It offers less capabilities than the typical online VoIP service, yet it is beneficial for small company owners that need a straightforward solution.

Voicemail, automated call answering, texting, number sharing, and a variety of other functions are made accessible to users via these services. They provide a number of different options to their clients in order to make things simpler and more dependable for them.

Price: Individual users pay $12 per month, with a minimum of three users.

7. Vonage – Vonage is the most technologically sophisticated phone service on the market.

As an alternative to Vonage, there are a number of different small business phone services that may be used for internet calling. Additionally, it offers Amazon Chime, video calls, and other capabilities in addition to the conventional VoIP phone set-up. Their premium services offer their clients with more features as well as access to more cutting-edge technology than their standard services.

Users may be created, and online communication can be managed, using their web-based administrative panel.

Price: A 12-month membership starts at $19.99 per month, with a minimum purchase of $19.99.

8. Microsoft Teams – Microsoft Teams is the most frequently used online phone service, with over a million users.

Microsoft Teams is the most commonly used phone system for making VoIP calls and conducting video conferences in the world, with over a billion users in over 100 countries.

Users of Microsoft Teams, which took over for Skype for Business in 2019, may make unlimited calls to other Teams users who are linked to a network through an internet connection.

Because it is powered by Microsoft, the product as well as the customer service are based on a solid foundation of reliability.. You may work with your colleagues and customers by meeting with them, talking with them, and phoning them using this platform.

The bare-bones version is totally free to use and install. Plan prices for premium business calls start at only $5 per month and go up from there.

9. In addition to Google Voice, the search engine giant now offers a free business phone service called Gmail.

Intuit’s Google Voice is a flexible business phone service that can be tailored to your specific requirements. If you compare it to a completely virtual phone system, it provides less capabilities and functionalities. Smartphone users as well as company owners that utilise devices that are compatible with Google goods will find this feature to be very useful.

Upon registration, you’ll get a free phone number that works on cellphones and the web, enabling you to make and receive calls from any place where there is an internet or wireless connection. Also available on mobile devices is a mobile application that enables you to make and receive calls while on the move.

Additionally, it provides a free phone number in the United States, as well as voicemail service, call recording, and other services. Google Voice assists in improving communication between company owners and their consumers by allowing them to communicate more effectively.

It costs nothing to have a free phone number that can be used to make calls, send messages, and leave voicemails at your convenience.

10. Voiceshot – According to Voiceshot, the best auto attendant phone system is the Voiceshot.

Voiceshot is a great business phone solution for small businesses that is both affordable and simple to use, according to the company. It features an auto responder system that enables you to answer calls at any time of day or night, enabling you to continue to be productive even after work hours is over. In order to communicate with your users, Voiceshot allows you to send outgoing messages. Also available is the ability to customise and create interactive outgoing messages.

Call scheduling is made easier with this tool, and while the call is in progress, it provides notifications / reminders to you and your users about the call. The system also includes emergency call notifications, integrations, and a slew of other functions.

Price: Subscriptions are available for as little as $12 per month for a 12-month period.

11. CallHippo – CallHippo is the finest freemium virtual phone service that is currently accessible on the internet.

In the realm of virtual phone systems, CallHippo is one of the most commonly used, if not the most widely used. It includes a phone number, caller identification, call forwarding, and other basic business VoIP capabilities, in addition to the regular functions. Because everything is handled via their web portal, CallHippo does not need the usage of a desk phone in order to make calls using their service.

Creating users, handling calls, and performing other functions are all accomplished via a simple web-based user interface. In addition, the option to establish departments and shift calls to particular experts is accessible to users. One of the most inexpensive business phone line options accessible for small companies is provided by this provider.

There is no fee for the basic configuration, which may be used by up to two people. Premium options that incorporate cloud-based business calling begin at $15 per month for the most basic of features.

A Business VoIP Phone Service is defined as a phone service that allows businesses to communicate via the internet.

Voice over Internet Protocol (VoIP) is an acronym for Voice over Internet Protocol (VoIP), which is also known as internet telephony. With the use of VoIP technology, it is now feasible to make phone calls via the internet.

A number of useful features such as call forwarding, call waiting, voicemail, caller ID, and other useful functions are included with VoIP business phone service, unlike traditional phone services. You will not be charged an additional fee for any of these features, which are not included with traditional phone services. In addition, you may transmit documents while you’re having a discussion with one or more of your users, which is quite convenient.

Do you need a Voice over IP (VoIP) or a business phone system?

A corporate phone system, often known as a VoIP phone system, differs significantly from a conventional phone system in many important ways.

If you have any of the following criteria for your small company, investing in a business phone service may be a wise decision.

You may distribute a single number to many users at the same time using a distributed number system.

It is possible to receive and make phone calls using a desk phone, a mobile phone, or a computer, depending on your preference.

For improved efficiency, you may keep track of call length and hold time as well as wait time and total use.

The startup and continuing expenses of a VoIP phone system are considerably cheaper than those of a conventional phone system.

What is the cost of a landline phone service on a monthly basis?

The pricing of the AT&T phone plan, which costs about $35 per month, includes a comprehensive range of services such as caller ID, call waiting, and voicemail, among others. A VoIP phone service, on the other hand, is not only less costly (beginning at $19.99 / month), but it also comes with an overwhelming amount of features, making it an excellent choice.

How much does a business phone service cost, and what is the average cost?

It is determined by the circumstances. Business phone service will typically cost between $20 per month and $30 per month, depending on the services that are provided. The cost of a business phone service is influenced by a number of variables, all of which should be taken into consideration before making a choice.

The number of users will be decided by the number of individuals who will have access to the phone system, which will be a large number.

The following are examples of phone features: conferencing, portability, integration with a wide range of CRM applications, and so on.

Phone systems are available in a variety of configurations, including VoIP, landline, and virtual phone systems.

How does Business VoIP Phone Service differ from a conventional landline phone service, and what are the benefits and drawbacks of each?

For your company’s communication requirements, do you find it difficult to choose between a landline and a business phone service that meets your demands? Consider the most important differences that exist between them at this point in time.

Adequacy of price: As previously mentioned, depending on the specific business features chosen, a business phone service seems to be more inexpensive than a traditional landline connection in the majority of instances.

Furthermore, a business phone service offers a plethora of features that are immediately useful to small companies and can be implemented immediately.

With a business phone service, you may accept calls from any place, at any time, and with a device of your choice, while with a landline phone, you must be physically present in your office or employ a front desk receptionist in order to receive calls.

A stable internet connection is needed for a business phone service, while a landline does not necessitate the use of an internet connection at all. In the case of an internet outage, all incoming phone calls to your business will be redirected to voicemail instantly and automatically.

Despite the fact that there are a multitude of choices accessible, we think that Nextiva stands out from the crowd owing to its cheap plans and complete feature set that cannot be found anywhere else.

When compared to Nextiva, RingCentral is a viable alternative worth considering. If you’re searching for a low-cost answer, Phone.com may be the most cost-effective choice.

We hope that our information has been of use to you in your quest for the finest business phone services currently available on the market today.

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